TERMS OF USE:
This website with the address www.Tsolakisbags.gr has been created with headquarters in Komotini, Ag.Georgiou Street 5 – Tel: +30 6984646147. The purpose of establishing the website and online store of www.Tsolakisbags.gr is to carry out distance sales in bags, suitcases, wallets, leather goods sold by the store.
The visitor/member of the website is invited to carefully read these terms of use and to use the services of www.Tsolakisbags.gr only if he fully accepts them.By entering this website, the visitor/member is presumed to have read the terms of use, which are binding rules formulated in accordance with and in full compatibility with the applicable European and Greek legislation, and accepts these terms.The store may at any time modify these terms of use, its commercial policy and the content of its website, or temporarily or permanently suspend the operation of the website, with or without warning.Visitors/users are responsible for periodically checking whether there have been any changes to these terms of use as well as the content of the website.The use of the services of www.Tsolakisbags.gr after the above-mentioned amendment is considered as acceptance of the terms of use, as amended.The visitor/member agrees to the terms of use and undertakes to observe them as they apply each time, both in the context of the contract drawn up by accepting them, and in the context of everyone's obligation to observe the laws.The use of this website by each user is at his own sole responsibility. The evaluation of the content of this website is at the discretion of each user, who also assumes responsibility for the use of any part of it.In case of non-acceptance of any terms of use, the connection to www.Tsolakisbags.gr and the use of its services are expressly prohibited.Tsolakisbags.gr cannot guarantee the availability of the displayed products.However, it is committed to promptly informing users of their unavailability.
COPYRIGHT:The website includes material, trademarks, service marks, trade dress and other content that belongs to www.Tsolakisbags.gr and its partners and is protected by the Law. All the contents of the website (including texts, graphics, images, photos and software) are the intellectual property of www.Tsolakisbags.gr and its partners and are protected by Greek and International Legislation. Any copying, reproduction and retransmission of the material is prohibited without the written permission or notification of the company. Its appearance on the website should in no way be understood as a transfer or assignment of a license or right to use them. In any other case where material, which according to the above is protected, is found without our approval, www.Tsolakisbags.gr undertakes to proceed with the legal procedure against the illegal use of the material.
ORDER REGISTRATION:Upon placing the order, you are immediately informed by e-mail about the registration of your order.On the first business day after placing an order, the e-shop service department checks the availability of the items ordered.The confirmation and final acceptance of your order is prepared by our store in working days and hours,Monday to Friday, 8:30 a.m. to 3:00 p.m.
ORDERS FOR GREECE:The products can be sent to you anywhere within the Greek Territory and in particular to the place you have indicated in the Order Form by courier service (EL.TA Courier).Shipments will be made daily, excluding Saturdays, Sundays and holidays.
METHODS OF PAYMENT WITHIN GREECE:At www.Tsolakisbags.gr we offer you 4 payment methods to choose the one that suits you best: 1) By Credit card – Debit card – Prepaid card.2) By Cash on Delivery.3) By Deposit to a bank account.4) Collection and payment in store.
PAYMENT METHODS FOR CYPRUS AND ABROAD:1) By Credit card – Debit card – Prepaid card.2) Deposit to a bank account
PAYMENT BY CARD:For purchases with payment via credit card - debit card - prepaid card, the cost of shipping up to 2kg is FREE.
PAYMENT BY BANK DEPOSIT:Shipping cost up to 2kg is FREE.(After consultation with the store Tel.: +30 6984646147)
PAYMENT ON DELIVERY:For all purchases (except suitcases) there is a minimum transport charge of €3.00 and €2.00 cash on delivery costs.In case of a change of plan, you bear the return costs and you choose the shipping method.BUY SUITCASE:
For the purchase of a suitcase within Greece, the shipping cost with EL.TA COURIER amounts to:Small size: 35€ - Medium size: 45€ - Large size 55€ - Giant: 65€In any case, for the best service, please call our store at +30 6984646147.ORDERS FOR CYPRUS AND ABROAD:You are responsible for shipping costs for your orders.DELIVERY TIME:The delivery time of your order if everything works smoothly is 3-5 working days, depending on the area you are in.EXCHANGE - RETURNS / REPLACEMENT OF PRODUCT:Customers of www.Tsolakisbags.gr have the right to return the product they received.PRODUCT EXCHANGE / REPLACEMENT CONDITIONS:1) The product must not have been used.2) The product must be sent by the customer together with the proof of purchase and in a suitable package that protects the product.REASONS FOR PRODUCT CHANGE:The customer can request a change/replacement of the product he received for the following reasons:1) Change in product size.2) Change in product color.3) Change in product design.4) Replacement – The product you received was defective.5) The product he received was different from the one he ordered (shipping error).REFUND – WITHDRAWAL:The customer has the right to withdraw from the purchase made through the Tsolakis bags online store.The customer has the right to request a change to the product he received for the above reasons.In any of the 5 cases above, he must contact the company's Customer Service department either by e-mail (info@tsolakisbags.gr) or by phone (+30 6984646147) within 14 calendar days from the day of receipt and communicate his request for the change.Upon agreement, the Tsolakis bags store sends the product chosen by the customer through the service (EL.TA Courier) and the customer delivers the product he wants to return to the courier distributor.FOR RETURNS TO GREECE:In the case of a change in product size or color, product defect or error during shipping, the return costs are borne by the Tsolakis bags store. In the case of a plan change, the return and reshipment costs are €6.00 and are charged to the customer.FOR RETURNS IN CYPRUS AND ABROAD: If the change concerns a Cypriot customer, in the case of a change in size, color, design, the shipping costs are €10 and are charged to the customer, while in the case of a defect or error during shipping, the shipping costs are charged to the store Tsolakis bags.
The Tsolakis bags store is committed to serving customers who request a product change for the above reasons.REFUND TERMS:1) The product must not have been used.2) The exchange process should be done within 14 calendar days from the day you received the product.3) The product must be sent by the customer with prepaid and insured shipping together with the proof of purchase and in suitable packaging to protect the product.REFUND PROCEDURE:The customer must contact the store's Customer Service department either by e-mail (info@tsolakisbags.gr) or by phone (+30 6984646147) within 7 calendar days from the day of receipt and communicate his request for a refund. After consultation with the company, he should send the product he received to the address:Tsolakis bagsAg.Georgiou 5 – Komotini P.C: 69100Tel: +30 6984646147 VAT number 144296237Komotini Secondary SchoolUpon receiving the return from the store, the product will go through the necessary quality control so that the refund process to the customer is approved.The Tsolakis bags store undertakes to proceed with the refund of the value of the product, if it has been approved and after the quality control, within 10 calendar days and to notify the customer via an informative e-mail.www.Tsolakisbags.gr respects the privacy of your personal data and seeks to protect it. The protection of personal data is governed by the principles of Law 2472/97 on the Protection of Personal Data.BRAND NAMES WE WORK WITH: - Axel Accessories- Adonio Adriano- Rain- Kallyc- Ormi- Pierre Cardin- Strawberry- Tantrend- Ynot?- Hunter- Lovely (Greek Handmade)- Silver Polo- National Geographic- Polo- CAT- Diplomat- Blu Byblos BEWARE OF IMITATIONS!!!!